Terms of Service
Last updated: 2026.2.3
Welcome to Bloom Parcel.
By accessing our website and placing an order, you agree to be bound by the following Terms of Service. Please read them carefully before making a purchase.
1. General Conditions
By using our site and services, you confirm that you are at least the age of majority in your jurisdiction, or that you have given consent for any minor dependents to use this site.
We reserve the right to refuse service to anyone for any reason at any time.
2. Products & Custom Orders
All products sold on our website are custom-made and personalized, based on the photos and information provided by the customer.
Due to the nature of custom items:
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Products may show slight variations in color, texture, or detail.
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These variations are considered a normal part of handcrafted work and do not qualify as defects.
3. Order Accuracy & Customer Responsibility
Customers are responsible for providing:
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Accurate personalization details (names, dates, text)
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Clear and appropriate photos for custom designs
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A complete and correct shipping address
Bloom Parcel is not responsible for errors resulting from incorrect or incomplete information provided by the customer.
4. Production & Shipping Time
All items are made to order.
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Production times vary by product type and are listed on the product pages.
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Shipping times are estimates and may vary due to carrier delays, customs processing, holidays, or other circumstances beyond our control.
Delays caused by these factors do not qualify for refunds.
5. Pricing & Payments
All prices are listed in U.S. dollars unless otherwise stated.
We reserve the right to:
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Modify prices at any time without prior notice
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Correct pricing errors
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Cancel orders affected by incorrect pricing or product information
6. Cancellations & Refunds
Because all items are custom-made:
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Orders may be canceled only according to the conditions outlined in our Refund & Return Policy.
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A processing or preparation fee may apply to canceled orders.
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Once production has begun, cancellations are no longer possible.
Please refer to our Refund & Return Policy for full details.
7. Returns & Exchanges
Custom and personalized items are not eligible for return or exchange, except in cases where:
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The item is defective
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The personalization error was caused by us
Approved cases will be handled according to our Refund & Return Policy.
8. Intellectual Property
All content on this site, including but not limited to:
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Images
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Text
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Logos
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Designs
is the property of Bloom Parcel and may not be copied, reproduced, or used without written permission.
9. User Content & Photos
By submitting photos or other materials to us, you confirm that:
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You own the rights to the content or have permission to use it
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You grant Bloom Parcel the right to use the content solely for fulfilling your order
We respect your privacy and will not use your photos for marketing purposes without permission.
10. Limitation of Liability
Bloom Parcel shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
Our total liability shall not exceed the amount paid for the product.
11. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with applicable international commercial laws, without regard to conflict of law principles.
12. Changes to Terms
We reserve the right to update or modify these Terms of Service at any time.
Changes will take effect immediately upon being posted on this page.
13. Contact Information
If you have any questions about these Terms of Service, please contact us at: