Privacy Policy

Last updated: 2026.2.3

Bloom Parcel (“we”, “us”, or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our site or place an order, we may collect the following information:

Personal Information

Name
Email address
Shipping and billing address
Phone number (if provided)
Payment information (processed securely by third-party providers)

Custom Order Information

Photos uploaded or sent by email for customization
Personalization details such as names, dates, or text

Device Information

IP address
Browser type
Time zone
Cookies and usage data

2. How We Use Your Information

We use your information to:

Process and fulfill your orders
Create customized products based on your instructions
Communicate with you regarding your order
Provide customer support
Improve our website and services
Comply with legal obligations

We do not sell or rent your personal information to third parties.

3. Photos & Custom Content

Photos and materials you provide are used solely for the purpose of creating your custom product.

We do not use customer photos for marketing without explicit permission.
All uploaded or emailed photos are handled confidentially and stored securely.

4. Sharing Your Information

We may share your information with trusted third parties only as necessary to operate our business, including:

Shopify (our e-commerce platform)
Payment processors (such as Stripe or PayPal)
Shipping and logistics partners

These providers are required to protect your information and use it only for permitted purposes.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Improve site functionality
Analyze website traffic
Provide a better shopping experience

You may choose to disable cookies through your browser settings; however, some site features may not function properly.

6. Data Retention

We retain your personal information only as long as necessary to:

Fulfill orders
Provide customer support
Meet legal or regulatory requirements

You may request deletion of your personal data by contacting us.

7. Your Rights (U.S. & International Customers)

Depending on your location, you may have the right to:

Access the personal data we hold about you
Request corrections or updates
Request deletion of your personal information
Opt out of marketing communications

To exercise these rights, please contact us at:
📧 support@bloomparcel.com

8. Data Security

We take reasonable precautions and follow industry best practices to protect your personal information.
Payment information is encrypted and processed securely through third-party providers—we do not store full payment details.

9. Third-Party Links

Our website may contain links to third-party sites.
We are not responsible for the privacy practices or content of those websites.

10. Children’s Privacy

Our services are not intended for individuals under the age of 13.
We do not knowingly collect personal information from children.

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time.
Changes will take effect immediately upon posting on this page.

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

📧 support@bloomparcel.com