Bloom Parcel

Welcome to Bloom Parcel.

We are a small studio with a gentle pace, dedicated to thoughtfully curated flower seeds and garden-inspired gifts.

Every parcel is hand-packed with care — a little seed, a little love, a little hope.

We like to think of it this way:

we send you a seed today, and when it blooms, may it remind you of us.

Because every order is prepared by hand, our processing time is usually 10–20 business days before shipping.

Thank you for your patience — good things grow quietly, and seeds always take time.

Let’s enjoy the slow, beautiful journey of watching something bloom.

📍 Shipping Area

We currently ship mainly to the United States.

⏳ Processing Time

Every order is packed by hand in small batches.

Processing usually takes 10–20 business days before the parcel is shipped.

📦 Shipping Method

We ship via USPS or local delivery partners, and tracking will be provided once available.

💰 Shipping Fee

Standard shipping: USD $9.9 (calculated based on weight)

✨ Free standard shipping on orders over $39

🌱 A gentle reminder

Each seed parcel is prepared with care — thank you for waiting a little longer than you would for a big factory store.

Good things grow slowly, and seeds are no exception.

🌱 Please note before purchasing

Seeds are considered perishable and biological products, which means that once they are shipped, we generally do not accept returns or refunds.

🛒 If there is an issue with your order

If you receive damaged, missing, or incorrect items, please contact us within 7 days of delivery.

You may be asked to provide photos, and we will offer a solution — either a replacement or a refund, depending on the situation.

💡 Why refunds are limited

Each order is hand-packed, and international delivery may involve temperature, customs, and handling conditions that are beyond our control.

We do our best to ensure quality, but we hope you understand the nature of seed products.

💌 Contact us

support@bloomparcel.com

We’re always here to help, and we want every order to feel like a small gift — even if rare issues happen along the way.

🌸 A small heartfelt note

Every seed carries a little hope.

Even if the journey takes time, we sincerely want every parcel to arrive safely in your hands.

At Bloom Parcel, we care not only about the seeds we send, but also the trust you place in us.

This policy explains how we collect, use, and protect your personal information.

1. Information We Collect

We may collect the following information when you place an order or interact with our website:

• Name & shipping address
  
• Email address & contact information
  
• Order details & payment method (we do not store full payment card details)
  
• Website usage data (via cookies or analytics tools)
  

2. How We Use Your Information

Your information is used only for purposes related to your order, such as:

• Processing and shipping your purchase
  
• Sending order confirmations or tracking details
  
• Customer support and follow-up communication
  
• Improving website and shopping experience
  

We do not sell, rent, or share your personal information with third parties for advertising purposes.

3. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse.

All payments are processed securely through trusted third-party providers such as Shopify Payments and PayPal.

Your payment details are encrypted and never stored on our servers.

4. Email Communication

We may contact you regarding your order or important store updates.

You can unsubscribe from non-order emails at any time.

5. Your Rights

You may request:

• Access to your personal data
  
• Correction or deletion of your information
  
• To stop receiving non-essential communication
  

Please contact us at support@bloomparcel.com for any privacy-related request.

6. Updates to This Policy

This policy may be updated from time to time as our shop grows.

Latest version will always be available on this page.

🌸 We believe every shopping experience should feel safe, warm, and trustworthy — just like waiting for a seed to bloom.

Welcome to Bloom Parcel — where every seed is sent with care and a little bit of hope.

By placing an order on our website, you agree to the following terms:

1. Orders & Processing

• All orders are carefully prepared and packaged by hand.
  
• Processing time is typically 10–20 business days before shipment.
  
• You are responsible for providing accurate shipping information when ordering.
  

2. Payment

• We currently accept secure online payment methods through Shopify Payments, PayPal, and other available gateways listed at checkout.
  Once payment is successfully completed, your order will be confirmed and cannot be modified.
  
  Before placing an order, please take a moment to review the estimated delivery time and your local planting season.
  Since our products are seeds and plant-related items, growing success may depend on timing and environmental conditions.
  We recommend ordering ahead of the suitable planting season to ensure the best results.
  
  Our shipping time may be slightly longer, as each parcel is carefully prepared and packaged with attention to detail — thank you for your patience and understanding.
  

3. Shipping & Delivery

• We ship mainly to the United States at this time.
  
• Tracking information will be provided once the order is shipped.
  
• Delivery time may vary depending on logistics, customs, or weather conditions.
  
• We are not responsible for delays caused by the carrier or local customs.
  

4. Returns & Refunds

• Seeds are considered biological consumable goods and cannot be returned once shipped.
  
• If an item arrives damaged or incorrect, please contact us within 7 days with photos, and we will review and offer a replacement or refund when appropriate.
  

5. Product Disclaimer

• Germination results may vary due to soil, climate, planting method, storage conditions, or other environmental factors.
  
• Bloom Parcel is not liable for unsuccessful planting results beyond our control.
  

6. Intellectual Property

All images, product descriptions, brand names, and website content belong to Bloom Parcel and may not be reproduced or used for commercial purposes without permission.

7. Contact

If you have any questions about these terms, please reach us at:

📩 support@bloomparcel.com

🌱 Thank you for supporting a small studio and believing in the quiet magic of seeds. We hope every bloom feels like a little letter from us to you.